For your convenience we can do direct billing to Great West Life, Sunlife, Greenshield, Blue Cross and ASEBP (Alberta Teachers), SSQ Financial Group, Chambers of Commerce, Desjardins, Cowan, First Canadian, Industrial Alliance, Johnson Inc, Johnson Group Inc, Maximum Benefit and CINUP. Currently Blue Cross and ASEBP (Alberta Teachers) allow direct billing only for massage but not acupuncture, however, clients who are covered can submit for reimbursement on their own. Blue Cross tells us that Bluecross/ASEBP customers will be able to have direct billing for acupuncture services very soon! Please ensure your plan allows direct billing for these services, and that the clinic can be paid.
MVA’s (motor vehicle accidents) – we can also set up direct billing for Motor Vehicle accidents with your insurance company. You must first see a ‘primary caregiver’ which can either be a medical doctor, a chiropractor, or a physiotherapist however it is your choice what treatments you receive once approved. Acupuncture and massage therapy work very well in conjunction with other therapies such as chiropractic and physiotherapy. If you have any questions regarding this please do not hesitate to call or email us.
Important information regarding direct billing:
* We will only direct bill to one insurance company at a time.
* Clients are responsible to ensure their benefit plan does cover acupuncture or massage therapy & whether or not a doctor’s note is required
* Please arrive early before your appointment to set up direct billing and to fill out your paperwork so that it doesn’t cut into your appointment time. Appointments will end on time even if they aren’t started on time due to paperwork.
*If the insurance company doesn’t reimburse the centre for any reason, the client is responsible to cover the cost. We require a credit card on file as a back up payment method in the event that the insurance claim doesn’t go through. When this is the case the amount owing is due immediately and will be taken from the card provided.
* If you are covered by your own insurance as well as a spouse/partner’s plan, the insurance rules are that you must claim against your own plan 1st until it’s used up and then you can claim on the alternate plan.